Mercy Corps is seeking a Gift Processing Coordinator who will serve as the operational architect for our fundraising activities from our Portland office. Your work will involve maintaining essential donation data flow which begins with direct mail and continues through monthly gifts to establish an accurate donor database that shows our supporters’ consistent trust. This hybrid position suits individuals who excel at managing systems and require precise performance while working on projects that create global resilience and hope. We invite you to submit your application if you possess experience in either nonprofit operations or financial management.
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Gift Processing Coordinator
Location: Portland, Oregon (Hybrid; 3 days/week in office)
Department: Philanthropic Growth & Engagement (PG&E)
Position Status: Full-time, Regular, Exempt
Salary Range: $40,000 – $47,500 (commensurate with experience)
Application Deadline: February 16, 2026
Reports To: Development Operations Manager
Organizational Context and Role
Mercy Corps functions as a worldwide organization which believes in the creation of a better world. We establish partnerships with communities across 35+ countries to implement our innovative solutions which assist people in overcoming challenges while they develop stronger abilities to handle future difficulties.
The Philanthropic Growth & Engagement (PG&E) Department advances this mission by raising impactful and flexible funds from individuals, companies, and foundations. Our team consists of professionals who focus on private fundraising and marketing and operational experts who work to establish trust with our supporters while creating long-lasting connections.
Our Development Operations team in Portland needs a Gift Processing Coordinator who demonstrates both attention to detail and strong organizational abilities. The fundraising process relies on this position which guarantees that all donations, including direct mail and online gifts and monthly contributions, receive precise and quick processing according to strict standards. Your work will directly support the vital resources that fuel Mercy Corps’ global programs.
Essential Responsibilities
Gift Processing and Constituent Record Management:
- The Raiser’s Edge donor database processes donation transaction reports which users download from multiple sources including online platforms and mail processing centers. The system requires users to follow data standards and processing rules for their work to proceed.
- The system needs to properly code all gifts by their amount and appeal and fund details while it requires special treatment for handling complex donations which include donor-advised funds and IRA distributions and gifts with premiums.
- The organization designates me as the main contact person who manages all aspects of monthly giving data through which I handle processing sign-ups and upgrades and regular gift imports.
- The team performs constituent and gift updates by completing various tasks which include assigning solicit codes and notifying of deceased status and processing chargebacks and refunds.
- The team needs urgent assistance with database problems which affect their ability to access gift and constituent records because I provide rapid database issue resolution support.
- The organization requires me to function as a mediator between external vendors and the organization to transmit data requirements while I handle system problem resolution.
Office-Based and Operational Duties:
- The candidate must work at the office three days each week to perform tasks which involve handling donation mail and creating special tax receipts and helping with check deposits together with the Admin + Facilities Team.
- The individual needs to maintain knowledge of essential systems which include The Raiser’s Edge and Blackbaud Merchant Services and ActionKit and Braintree.
- The organization needs to establish complete documentation which describes its policies and procedures.
- The organization needs to protect banking information and payment card data through top-level security measures which meet PCI compliance standards.
- The employee needs to acquire skills from the Senior Coordinator, Major & Special Gifts through cross-training and to support the Senior Coordinator in their duties.
- The organization establishes donor trust through its practice of confidential information protection.
Safeguarding Responsibilities:
- Actively learn about and integrate safeguarding principles into all work, identifying and mitigating relevant risks.
- Practice Mercy Corps’ values by respecting the dignity and well-being of all stakeholders.
- Foster a team environment of openness and encourage the use of reporting mechanisms for any concerns.
Minimum Qualifications & Transferable Skills
- The candidate needs to have one year of work experience in a nonprofit organization which should include fundraising and development operations and finance work.
- The applicant needs to have experience using The Raiser’s Edge donor database system or a comparable database system which requires RE NXT knowledge as an extra advantage. The user has advanced skills in Microsoft Office Suite while demonstrating expert proficiency in Excel for handling data tasks.
- The applicant demonstrates exceptional data entry skills because they can complete tasks with high precision and speed. The applicant needs to handle tasks with special attention to detail, particularly for spreadsheets and reports. The applicant has shown the capacity to execute complex work through operation of multiple tasks while handling work assignments to complete all tasks before the scheduled time. The person has outstanding skills in both spoken and written communication, and they can establish relationships, work together with others, adapt to different situations, and remain calm during challenging situations.
Success Factors
The successful candidate will be a versatile multi-tasker committed to accuracy, able to organize and prioritize numerous urgent tasks. The candidate must demonstrate proactive problem-solving skills while solving problems and need to understand the entire fundraising process. The position requires the candidate to display even temperament together with good humor and the ability to understand multicultural contexts in international development work.
Working Conditions & Commitment to Equity
- This is a hybrid position based in Portland, OR, requiring in-office presence three days per week.
- Mercy Corps is an equal opportunity employer committed to building a diverse team and fostering an inclusive culture of trust, respect, and empowerment. We offer ongoing learning opportunities, dedicating 5% of work time to professional growth.
Safeguarding & Ethics
Mercy Corps operates according to its self-established ethical standards which it considers to be the highest possible level of ethical behavior. The organization protects all people who come into contact with its operations while enforcing its Code of Conduct rules on all staff members. The recruitment process includes mandatory background screening for US-based employees.
The application process includes a deadline which extends until February 16 2026 for detail-oriented professionals who achieve satisfaction through precise work and seek to use their operational abilities for positive worldwide impact.
