Background (UNDP)
The United Nations Development Programme (UNDP) is the leading United Nations organization focused on international development. It works in 170 countries and territories to eradicate poverty, reduce inequalities, and promote sustainable development. UNDP’s work is centered around six core development areas, including poverty and inequality, governance, resilience, environment, energy, and gender equality.
WHATSAPP CHANNEL FOR UPDATES
Details
Protocol and Administrative Services Intern
Location: Hanoi, Vietnam
Agency: UNDP
Job ID: 28243
Posting Date: August 1, 2025
Application Deadline: August 17, 2025
Job Schedule: Full-time
Contract Duration: 6 months
Vacancy Type: Internship
Grade: IN
Duties and Responsibilities
The intern will provide essential support to the Protocol and Admin Services team, gaining hands-on experience in office operations. Key tasks include:
- Documentation & Data Management:
- Assist with filing, documentation, and database updates.
- Record tickets and extract data using Service Desk software.
- Logistical & Administrative Support:
- Provide protocol assistance for events and services.
- Support CBO admin tasks (stationery audits, inventory, ad-hoc translations).
- Assist in communication with GOUNH users via Intranet and other channels.
- Cross-functional Collaboration:
- Participate in CBO-related activities and team projects.
Learning Opportunities
While no formal training is provided, interns will gain practical skills in:
✅ Office operations and administrative workflows.
✅ Handling diverse administrative challenges.
✅ Document management systems and IT applications.
✅ Working effectively in a multicultural environment.
Interns are encouraged to:
- Attend briefing sessions on topics of interest.
- Participate in relevant GOUNH events when available.
Competencies
Core Values:
- Commitment to UNDP’s mission, vision, and values.
- Cultural, gender, and age sensitivity.
Functional Skills:
- Client-focused with a results-driven approach.
- Positive attitude under pressure; constructive teamwork.
Qualifications & Requirements
Education: Applicants must meet one of the following:
- Be enrolled in the final year of a Bachelor’s program (or equivalent).
- Be a recent graduate (within 1 year of graduation).
Skills & Experience:
- Fluent in English (written and spoken).
- Proficient in MS Office (Word, Excel); database experience preferred.
- Strong attention to detail for data verification and entry.
- Basic image/video editing skills are a plus.
WHATSAPP CHANNEL FOR UPDATES
Service Desk Intern
Location: Hanoi, Vietnam
Organization: UNDP
Job ID: 28244
Posting Date: August 1, 2025
Application Deadline: August 17, 2025
Duration: 6 months (Full-time)
Grade: IN (Internship)
Position Overview
The Service Desk Intern will support the daily operations of the Service Desk Front Desk, gaining hands-on experience in IT service management and administrative support within a multicultural UN environment.
Key Responsibilities
Service Desk Operations
✔ Receive and process service requests via phone, email, Service Delivery Platform, and in-person inquiries
✔ Route technical requests to appropriate support teams and track them using the online service system
✔ Assist with visitor registration and maintain up-to-date security access lists
Administrative & Conference Support
✔ Provide logistical assistance for meetings and conference services
✔ Prepare and maintain daily access reports for GOUNH
✔ Handle documentation and filing tasks
Communication & Coordination
✔ Communicate with GOUNH users and teams through Intranet and other channels
✔ Support CBO (Common Back Office) related activities
✔ Perform additional administrative tasks as required
Also Read
- UNFPA is currently seeking an intern (x1). APPLY NOW
- WRI is hiring a paid intern (x1). APPLY NOW
- The UN is recruiting for multiple internships (x10). APPLY NOW
- The UN is currently seeking multiple internships (x2). APPLY NOW
Learning & Development
While no formal training program is provided, interns will gain practical experience in:
✅ Front-line IT service management and request tracking
✅ Office operations and administrative processes
✅ Working with document management systems and IT applications
✅ Developing professional skills in a multicultural workplace
Additional Opportunities:
- Attend relevant briefing sessions
- Participate in GOUNH events when available
Required Competencies
Core Values
- Commitment to UNDP’s mission and values
- Cultural sensitivity and adaptability
Functional Skills
- Client-focused with strong problem-solving abilities
- Positive attitude and ability to work under pressure
Qualifications & Requirements
Education
Applicants must meet one of the following:
- Currently enrolled in the final year of a Bachelor’s degree program
- Recent graduate (within 1 year of graduation)
Technical Skills
- Fluency in English (written and spoken)
- Proficiency in MS Office (Word, Excel required)
- Basic database and data entry skills
- Ability to verify and correct data in systems
- Familiarity with image/video editing is a plus
WHATSAPP CHANNEL FOR UPDATES
Why choose UNDP
Joining UNDP means becoming part of the United Nations’ largest development network, where your work drives transformative change across 170 countries and territories. We provide a unique opportunity to make a lasting difference while growing both professionally and personally.
Why Work With UNDP?
Impact That Matters
Take on the world’s most critical challenges—from poverty eradication to climate action—while supporting nations in achieving the Sustainable Development Goals (SDGs). Your contributions will help shape a more equitable and sustainable future.
Global Network & Local Solutions
Collaborate with a diverse team of international experts to design context-driven solutions that empower communities. We combine global expertise with local insights to maximize development impact.
Professional Growth & Learning
Gain access to cutting-edge development knowledge, specialized training programs, and career advancement opportunities within the UN system. Expand your skills while working on high-impact initiatives.
Culture of Innovation
Be part of an organization that embraces digital transformation, behavioral science, and frontier technologies to accelerate development progress. We encourage creative thinking and new approaches to solving complex problems.
Inclusive & Supportive Workplace
Thrive in a multicultural environment that values diversity, gender equality, and teamwork. We foster a culture of respect, inclusion, and collaboration where every voice matters.
Qatar Advantage (Doha Roles Only)
In Doha, contribute to South-South cooperation while engaging with Qatar’s dynamic development sector and global partners. Leverage strategic partnerships to amplify development outcomes.
Competitive Benefits & Wellbeing
Enjoy UN-grade salaries, flexible work arrangements, and comprehensive wellbeing packages designed to support your health, work-life balance, and long-term career satisfaction.
Join UNDP and be part of a mission that transforms lives, builds resilience, and drives sustainable development worldwide.
WHATSAPP CHANNEL FOR UPDATES
