Background (The World Bank)
The World Bank is an international financial institution established in 1944 at the Bretton Woods Conference (alongside the IMF). Headquartered in Washington, D.C., it provides loans, grants, and technical support to developing countries to reduce poverty and promote economic growth. It operates under the World Bank Group (WBG), which includes five branches: IBRD (for middle-income nations), IDA (for the poorest countries), IFC (private sector support), MIGA (investment guarantees), and ICSID (dispute resolution)
Background (G.A.C)
As G.A.C , we specialize in connecting talented professionals with impactful opportunities worldwide, offering free access to a carefully curated selection of roles across all levels, from entry positions to senior leadership. Our platform keeps you informed about the latest openings in development, advocacy, and emergency response, helping you navigate the nonprofit sector with ease. Whether you’re looking to make a difference locally or globally, we provide the tools and resources to advance your career while creating meaningful change.
Senior Executive Assistant
Position: Administration/Office Support
Grade: GD
Location: Kingston, Jamaica
Term Duration: 5 years
Recruitment Type: Local Recruitment
Application Deadline: July 16, 2025 (11:59 PM UTC)
Roles & Responsibilities
1. Leadership & Office Coordination
- Provide guidance, leadership, and direction to the Administrative and Client Support (ACS) team.
- Coach and mentor junior administrative staff, ensuring the Country Management Unit (CMU) has necessary skills.
- Assist the Operations Manager in ensuring quality delivery, organization, and coordination of office support.
- Facilitate internal communication flow and act as a liaison between management and staff.
- Participate in the Country Office Management Team, including involvement in hiring, coaching, and mentoring administrative staff.
- Coordinate office management functions with the Operations Manager for smooth operations.
2. Support to the Country Director
- Manage communications (emails, calls, documents, visitors), prioritizing urgency and redirecting as needed.
- Prepare correspondence on behalf of the Country Director, ensuring confidentiality and discretion.
- Monitor and ensure quality control of documents for the Country Director’s review, checking for accuracy and compliance.
- Liaise with senior officials (internal & external), representing the Country Director when required.
- Schedule and prioritize the Country Director’s meetings, travel, and events based on business needs.
- Coordinate briefing materials, ensuring timely submission and follow-up on action items.
- Plan official travel, consulting with management on objectives, agendas, and key engagements.
Selection Criteria
Education & Experience
- Bachelor’s degree (minimum requirement).
- 7+ years of executive-level experience in leadership and administrative support.
- Experience with the World Bank or similar international agencies (preferred).
Key Competencies
✔ Leadership & Teamwork
- Proven ability to lead administrative teams and foster a collaborative, multicultural environment.
- Strong mentoring and coaching skills for junior staff.
✔ Communication & Interpersonal Skills
- Exceptional written and verbal English proficiency.
- Ability to interact with high-level stakeholders with tact and diplomacy.
✔ Organizational & Management Skills
- Expertise in prioritizing, scheduling, and coordinating complex tasks.
- High judgment and discretion in handling sensitive/confidential matters.
✔ Technical Proficiency
- Advanced skills in Microsoft Office (Word, PowerPoint, etc.).
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Senior IT Assistant
Position: Senior IT Assistant, Client Services
Job #: req33629
Organization: World Bank
Location: Bamako, Mali
Application Deadline: July 17, 2025 (11:59 PM UTC)
Roles & Responsibilities
Technical Support & Problem Resolution
- Serve as first/second point of contact for resolving complex IT issues
- Conduct comprehensive diagnostics of business technology problems across multiple systems/platforms
- Fully diagnose root causes while assessing users’ technical comfort levels
- Engage necessary resources for problem resolution and follow up to ensure effectiveness
- Track issue trends and proactively escalate to supervisors/service providers
Systems Maintenance & Security
- Support and maintain end-user environment including:
- Hardware configuration
- Virus alert response
- Software installation/troubleshooting
- Patch management
- Performance monitoring (especially during peak periods)
- Administer WBG information security standards
- Enforce technology standards and policies to maintain system integrity
- Support local network/communications infrastructure maintenance and upgrades
Business Partnership & Innovation
- Analyze business partnership information to identify trends and improvement opportunities
- Evaluate and pilot test new hardware/software solutions
- Recommend and provide IT training sessions to staff
- Promote technology adoption through training and desk-side coaching
- Maintain awareness of current IT trends relevant to WBG operations
Administrative & Operational Support
- Participate in facilities work and vendor management
- Support security and business continuity activities
- Disseminate information about common problems to staff
- Document solutions and create knowledge base articles
Selection Criteria
Education & Experience
- Bachelor’s degree (no experience required) OR equivalent combination of education/experience
- Experience with IT service management and ITIL best practices
- Foundational knowledge of agile methodologies
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Program Assistant
Position: Program Assistant
Job #: req33570
Organization: World Bank
Sector: Administration/Office Support
Grade: GC
Location: Bamako, Mali
Application Deadline: July 7, 2025 (11:59 PM UTC)
Key Responsibilities & Duties
Operational & Administrative Support
- Provide comprehensive support for World Bank project preparation and implementation
- Prepare complex documents (reports, presentations, charts) following Bank standards
- Maintain accurate project data in central databases and tracking systems
- Process project documents in compliance with organizational directives
- Draft and proofread official correspondence (letters, memos, emails) in proper French administrative style
- Record meeting minutes and assist with large document editing
- Organize and maintain electronic/physical project files for Country Management Unit
Information Management & Client Relations
- Serve as primary contact for internal/external inquiries
- Maintain updated contact lists and distribution groups
- Coordinate communications between Country Office and Washington teams
- Monitor and report on operational activities
Scheduling & Logistics
- Arrange meetings and schedules for visiting missions
- Manage complex calendars with shifting priorities
- Track project timelines using modern office technologies
- Plan logistics for conferences, workshops, and official events
Additional Responsibilities
- Review administrative documents for compliance with French standards
- Provide backup support to other program assistants
- Conduct analytical tasks as requested by management
- Perform other duties as assigned
Selection Criteria
Education & Experience
- Bachelor’s degree + 5 years relevant experience
- Background in public administration or international organizations preferred
Core Competencies
✔ Exceptional French writing skills for official correspondence
✔ Strong organizational and time-management abilities
✔ Professional client service orientation
✔ Proficiency in office software and databases
Preferred Qualifications
- Experience with multilateral/bilateral institutions
- Working knowledge of English
- Analytical problem-solving skills
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About The World Bank
The World Bank is a global financial institution established in 1944 to reduce poverty and promote sustainable development worldwide. As part of the World Bank Group, it provides loans, grants, and technical assistance to developing countries through five specialized agencies: the IBRD (supporting middle-income nations), IDA (assisting the poorest countries), IFC (promoting private sector investment), MIGA (insuring against political risks), and ICSID (resolving investment disputes).
Focused on ending extreme poverty and boosting shared prosperity, the Bank funds critical infrastructure, education, healthcare, and climate resilience projects while advising governments on economic policies. Though criticized for stringent loan conditions and bureaucratic processes, it remains a key player in international development, working with 189 member countries to improve living standards through financial support, research, and policy guidance. The institution continues to evolve its approach to address global challenges like climate change, inequality, and post-pandemic recovery.
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