Background (G.A.C)
As G.A.C , we specialize in connecting talented professionals with impactful opportunities worldwide, offering free access to a carefully curated selection of roles across all levels, from entry positions to senior leadership. Our platform keeps you informed about the latest openings in development, advocacy, and emergency response, helping you navigate the nonprofit sector with ease. Whether you’re looking to make a difference locally or globally, we provide the tools and resources to advance your career while creating meaningful change.
Background (The World Bank)
The World Bank is an international financial institution established in 1944 at the Bretton Woods Conference (alongside the IMF). Headquartered in Washington, D.C., it provides loans, grants, and technical support to developing countries to reduce poverty and promote economic growth. It operates under the World Bank Group (WBG), which includes five branches: IBRD (for middle-income nations), IDA (for the poorest countries), IFC (private sector support), MIGA (investment guarantees), and ICSID (dispute resolution)
Details
Administrative Officer
Job #: req33609
Organization: World Bank
Sector: Administration/Office Support
Grade: GE
Term Duration: 3 years 0 months
Recruitment Type: Local Recruitment
Location: Addis Ababa,Ethiopia
Required Language(s): English
Preferred Language(s): Closing Date: 7/8/2025 (MM/DD/YYYY) at 11:59pm UTC
Position Purpose and Scope of Responsibilities
The incumbent selected for this pivotal administrative role will serve as the operational backbone of the World Bank’s Addis Ababa office, providing comprehensive oversight and strategic direction across all facets of office administration and facilities management. This multifaceted position requires an experienced professional capable of harmonizing day-to-day operational needs with long-term institutional objectives while serving as the primary liaison between multiple internal departments, external vendors, government entities, and staff at all levels.
The scope of responsibilities encompasses far more than routine administrative tasks – it demands visionary leadership to modernize processes, optimize resource allocation, and maintain an environment conducive to the Bank’s mission of poverty reduction and sustainable development. The role carries significant responsibility for ensuring seamless operations that enable professional staff to focus on their core development work without administrative hindrances.
Detailed Duties and Accountabilities
1. Comprehensive Office Administration Management
- Exercise diligent oversight of all outsourced service contracts, including but not limited to: janitorial services, corporate catering, travel management, office supplies procurement, and utility management
- Serve as the principal authority on interpreting and implementing the Bank’s complex administrative policies regarding travel, leave administration, relocation protocols, and workplace standards
- Spearhead digital transformation initiatives for mailroom operations, including the integration of cutting-edge eService platforms with existing pouch shipment systems
- Maintain rigorous quality control over all administrative services to ensure they meet the exacting standards expected of a premier international financial institution
- Develop and implement innovative solutions to enhance staff comfort and productivity within the workplace environment
2. Strategic Leadership of Administrative Teams
- Provide inspirational leadership to a diverse team comprising reception staff, mailroom personnel, drivers, and support staff
- Institute comprehensive training programs to elevate team capabilities in line with evolving organizational needs
- Design and implement robust performance metrics and evaluation systems for administrative staff
- Foster an organizational culture predicated on excellence, accountability, and continuous improvement
3. Sophisticated Procurement and Contract Administration
- Play an instrumental role in the Admin Procurement Committee’s strategic decision-making processes
- Develop sophisticated vendor evaluation frameworks to ensure optimal service delivery at competitive rates
- Implement rigorous contract management protocols to safeguard institutional interests
- Maintain vigilant oversight of service level agreements to guarantee consistent quality
4. Advanced Facilities Management
- Collaborate intensively with Corporate Real Estate specialists on all aspects of building operations
- Champion workplace enhancement initiatives focusing on ergonomics, sustainability, and staff wellbeing
- Oversee comprehensive maintenance programs for all office infrastructure and systems
5. Transportation Systems Optimization
- Revolutionize transportation services through strategic outsourcing and innovative service models
- Implement cutting-edge fleet management systems incorporating GPS tracking and predictive maintenance
- Develop comprehensive road safety programs in coordination with security professionals
6. High-Profile Event Coordination
- Mastermind flawless execution of VIP visits and high-level conferences
- Design comprehensive event management protocols covering all logistical dimensions
- Develop strategic partnerships with premium local service providers for event support
Candidate Selection Criteria
Academic Qualifications
- Bachelor’s degree (minimum requirement) in Business Administration, Public Administration, or related discipline
- Advanced certification in office management or related field (highly desirable)
Technical Competencies
- Expert-level proficiency in enterprise systems (SAP, Oracle) and MS Office Suite
- Demonstrated mastery of modern office automation solutions
- Comprehensive understanding of diplomatic protocols and procedures
Professional Experience
- Minimum five years’ progressive responsibility in administration management
- At least three years in a senior supervisory capacity within a multinational environment
- Proven track record in large-scale facilities management
Core Competencies
Unwavering commitment to operational excellence
Exceptional strategic thinking and problem-solving capabilities
Outstanding interpersonal and cross-cultural communication skills
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About The World Bank
The World Bank is a global financial institution established in 1944 to reduce poverty and promote sustainable development worldwide. As part of the World Bank Group, it provides loans, grants, and technical assistance to developing countries through five specialized agencies: the IBRD (supporting middle-income nations), IDA (assisting the poorest countries), IFC (promoting private sector investment), MIGA (insuring against political risks), and ICSID (resolving investment disputes). Focused on ending extreme poverty and boosting shared prosperity, the Bank funds critical infrastructure, education, healthcare, and climate resilience projects while advising governments on economic policies.
Though criticized for stringent loan conditions and bureaucratic processes, it remains a key player in international development, working with 189 member countries to improve living standards through financial support, research, and policy guidance. The institution continues to evolve its approach to address global challenges like climate change, inequality, and post-pandemic recovery.
Why Choose Us
The World Bank presents an unparalleled opportunity for professionals seeking meaningful global impact through development work. As one of the world’s premier international financial institutions, it offers a dynamic environment where talented individuals can contribute to transformative projects that lift communities out of poverty while advancing sustainable development goals. Employees enjoy the privilege of working alongside world-class experts across 189 member countries, engaging in cutting-edge research, policy formulation, and large-scale implementation of development solutions. The organization fosters professional growth through continuous learning opportunities, exposure to diverse cultures and perspectives, and the chance to influence decisions that shape nations’ futures.
With competitive compensation packages, comprehensive benefits, and a commitment to work-life balance, the World Bank attracts top-tier talent dedicated to its twin goals of ending extreme poverty and promoting shared prosperity. For those passionate about creating lasting change on a global scale, the World Bank represents more than just a workplace – it’s a platform to drive innovation, build partnerships, and leave a legacy of progress for generations to come. The institution’s unique combination of technical expertise, global reach, and mission-driven work culture makes it an ideal choice for professionals who want their careers to matter beyond conventional measures of success.
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