Background (The World Bank)
The World Bank is an international financial institution established in 1944 at the Bretton Woods Conference (alongside the IMF). Headquartered in Washington, D.C., it provides loans, grants, and technical support to developing countries to reduce poverty and promote economic growth. It operates under the World Bank Group (WBG), which includes five branches: IBRD (for middle-income nations), IDA (for the poorest countries), IFC (private sector support), MIGA (investment guarantees), and ICSID (dispute resolution)
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Details
Team Assistant
Job Number: req33886
Organization: World Bank
Sector: Administration/Office Support
Grade: GB
Term Duration: 2 years 0 months
Recruitment Type: Local Recruitment
Location: Astana, Kazakhstan
Required Language(s): English
Preferred Language(s): Kazakh, Russian
Closing Date: 8/11/2025 (MM/DD/YYYY) at 11:59 PM UTC
Duties and Accountabilities:
The primary objective of this position is to deliver comprehensive administrative, logistical, and operational assistance to teams based in the World Bank’s Astana Country Office, as well as visiting delegations from headquarters and other World Bank offices. The responsibilities encompass a wide range of tasks, including but not limited to:
- Scheduling and Coordination: Organizing and managing work schedules, meetings, and engagements for visiting teams, which involves close collaboration with government counterparts, external partners, and various stakeholders.
- Document Preparation and Management: Formatting, drafting, and finalizing a variety of standard operational correspondence, project-related documents, and meeting minutes, ensuring adherence to institutional guidelines and procedural requirements. Incorporating feedback and revisions into documents while utilizing shared digital platforms and software tools efficiently.
- Data and File Management: Maintaining and organizing project-related data, records, and files in a systematic manner to ensure accessibility and accuracy.
- Operational Support for Projects: Assisting in the preparation, coordination, and implementation of World Bank projects by following established protocols and procedures.
- Event Planning and Logistics: Facilitating the planning and execution of conferences, workshops, negotiations, and other events involving government officials, project beneficiaries, academia, non-governmental organizations, private sector representatives, and international organizations.
- Task and Project Tracking: Monitoring assigned tasks and project timelines, coordinating with relevant team members, and providing necessary updates and support to ensure timely completion.
- Database and Contact Management: Maintaining up-to-date distribution lists, contact directories, and stakeholder information, as well as managing the dissemination of project-related documents.
- Translation and Drafting Assistance: Providing translation and drafting support for routine documents in English and Russian, ensuring clarity, accuracy, and proper grammar.
- Problem Resolution: Addressing non-routine inquiries and challenges, such as locating files or retrieving information, with efficiency and professionalism.
- Additional Responsibilities: Undertaking other duties as assigned by the Country Manager, Executive Assistant, or relevant operational staff to support the smooth functioning of the office.
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Selection Criteria:
- Education and Experience: A minimum of a bachelor’s degree coupled with at least two years of relevant experience in administrative or office support functions.
- Technical Proficiency: Advanced skills in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and the ability to navigate digital collaboration tools effectively.
- Organizational Skills: Exceptional time management, prioritization, and multitasking abilities, with a demonstrated capacity to work efficiently under pressure and meet tight deadlines.
- Adaptability: Flexibility to handle multiple assignments simultaneously while maintaining a clear focus on objectives and deliverables.
- Interpersonal and Communication Skills: Strong verbal and written communication abilities in English, Kazakh, and Russian, with the capacity to interact professionally with diverse stakeholders.
- Attention to Detail: A meticulous approach to tasks, ensuring high-quality outputs with minimal errors.
- Drafting and Editing Skills: Proficiency in composing and editing routine correspondence (memoranda, minutes, responses) with proper grammar, punctuation, and stylistic consistency.
- Proactivity and Resourcefulness: A self-motivated approach to problem-solving and the ability to take initiative in dynamic work environments.
- Teamwork and Collaboration: A demonstrated ability to work cooperatively within a team, fostering a collaborative and supportive work atmosphere.
- Professional Maturity: Strong judgment, tact, and diplomacy in handling internal and external communications.
- Accountability and Ownership: A commitment to taking personal responsibility for meeting deadlines and delivering high-quality results.
WBG Culture Attributes:
- Sense of Urgency – Proactively anticipating and responding to the needs of internal and external stakeholders with promptness and efficiency.
- Thoughtful Risk-Taking – Making well-informed and strategic decisions that push boundaries to achieve greater impact.
- Empowerment and Accountability – Engaging collaboratively with team members while maintaining a strong sense of responsibility for achieving meaningful outcomes.
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